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The sale of Kettering Health Network branded merchandise through this online sales site is managed through a contract relationship between Kettering Health Network and Lizard Apparel a promotional products vendor. The products, product selection, availability and fulfillment, and all customer service for online sales are provided by Lizard Apparel and not Kettering Health Network.

Contact:
For questions about your on-site hospital order please contact Kandi Burton Kandi.burton@khnetwork.org.
For questions about your online store order please contact cgrandon@allcustomwear.net with your order number.

Cancellation/Return Policy:
Please verify the size, quantity, and color you are ordering before placing your order. Order cancellations and/or returns will result in a 20% restocking fee and additional freight costs. Returns are not accepted unless the product you receive is damaged or the product you receive is not the product that you ordered. If a return is required on a non-decorated, non-damaged item, an RA will be required. You will be responsible for the shipment/fees back to the vendor within 14 days of receipt, as well as a 20% restocking fee.

Shipping and Delivery:
Please allow 14-21 business days for delivery of your order.
All orders will ship COMPLETE.

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