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The sale of Kettering Health Network branded merchandise through this online sales site is managed through a contract relationship between Kettering Health Network and Lizard Apparel a promotional products vendor. The products, product selection, availability and fulfillment, and all customer service for online sales are provided by Lizard Apparel and not Kettering Health Network.

For questions about your on-site hospital order please contact Kandi Burton
For questions about your online store order please contact with your order number.

Cancellation/Return Policy:
Please verify the size, quantity, and color you are ordering before placing your order. Order cancellations and/or returns will result in a 20% restocking fee and additional freight costs. Returns are not accepted unless the product you receive is damaged or the product you receive is not the product that you ordered. If a return is required on a non-decorated, non-damaged item, an RA will be required. You will be responsible for the shipment/fees back to the vendor within 14 days of receipt, as well as a 20% restocking fee.

Shipping and Delivery:
Please allow 14-21 business days for delivery of your order.
All orders will ship COMPLETE.

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